Contact Us
We're Here to Help
Thank you for visiting Claybloom.
We want every part of your shopping experience to feel clear, comfortable, and straightforward. If you have a question about a product, an existing order, shipping, returns, or any other store-related matter, our customer support team is happy to assist you.
Before contacting us, please include as much relevant information as possible. For order-related inquiries, providing your order number and the email address used during checkout can help us review your request more efficiently.
Customer Support
Email: support@claybloom.website
Phone: +1 (250) 634-2266
Website: Claybloom.website
Mailing Address:
Claybloom
1125 Faithwood Pl
Victoria, BC V8X 4Y6
Canada
Order Questions
If your inquiry concerns an order, please include:
- Your full name
- Your order number
- The email address associated with your order
- A brief description of your question or concern
If you received an incorrect, damaged, or defective item, please also provide clear photographs of the product and, where relevant, the shipping packaging. This information allows our team to review the situation and determine the appropriate next steps.
Product Questions
Need more information before placing an order?
You are welcome to contact us regarding product details, available options, or general product information displayed on our website. We will do our best to provide helpful information based on the details available for each item.
Returns and Refunds
Claybloom offers a 30-day return and refund period, subject to the conditions described in our Return & Refund Policy.
Please contact us before returning an item. Our support team will review your request and provide the appropriate return instructions when your return is approved.
Do not send a return without contacting us first, as unauthorized returns may not be processed correctly.
Shipping Questions
We offer free worldwide shipping on eligible orders placed through Claybloom.website.
Our estimated delivery timeframe is generally 7–14 days. Delivery estimates may vary depending on destination, carrier operations, customs procedures, local delivery conditions, and other circumstances outside our direct control.
For additional details, please review our Shipping Policy.
Business and General Inquiries
For general questions regarding Claybloom, our website, or our customer service, please contact:
We appreciate your interest in Claybloom and look forward to assisting you.