Contact information
Claybloom is committed to providing clear and accessible contact information for our customers.
If you have questions regarding an order, product, shipment, return, refund, website issue, or general customer service matter, you may contact us using the details below.
Business Contact Details
Business Name: Claybloom
Website: Claybloom.website
Email: support@claybloom.website
Phone: +1 (250) 634-2266
Mailing Address:
1125 Faithwood Pl
Victoria, BC V8X 4Y6
Canada
Customer Service Inquiries
For the most efficient assistance, we recommend contacting our customer service team by email at:
When contacting us about an existing purchase, please include your order number and the email address associated with your order.
A clear explanation of your question will help us review your inquiry more efficiently.
Returns and Refunds
For return or refund requests, contact us before sending an item back.
Please include:
- Your name
- Order number
- Item concerned
- Reason for the request
- Relevant photographs if the product is damaged, defective, or incorrect
Return requests are governed by our Return & Refund Policy.
Eligible customers may request a return within 30 days of delivery, subject to applicable policy conditions.
Shipping Support
Claybloom provides free worldwide shipping, with estimated delivery generally taking 7–14 days.
If you have a shipping concern, please provide your order number when contacting our support team.
Legal and Policy Questions
Questions regarding our Terms of Service, policies, or legal information may be submitted to:
Please clearly identify the policy or issue related to your inquiry.
Accuracy of Contact Information
We make reasonable efforts to keep our business contact information current.
Any official changes to our contact details will be reflected on Claybloom.website.
For your security, please verify that communications claiming to represent Claybloom are associated with our official website or customer support email.
We appreciate your interest in Claybloom and look forward to assisting you.